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Terms and Conditions

1. Introduction

These Terms and Conditions govern the sale of tools by Q-CUP (“we”, “us”, or “our”) through our online store to customers in Australia. By accessing and using our website (the “Site”) and purchasing products from us, you agree to be bound by these Terms and Conditions.

2. Ordering

2.1. By placing an order through our Site, you are making an offer to purchase the selected products subject to these Terms and Conditions.

2.2. We reserve the right to accept or reject any order in our sole discretion.

3. Pricing and Payment

3.1. All prices displayed on our Site are in Australian dollars (AUD) and are inclusive of Goods and Services Tax (GST), unless otherwise stated.

3.2. Payment for orders must be made in full at the time of placing the order. We accept payment via PayPal.

3.3. We reserve the right to change prices for products at any time without prior notice.

4. Shipping and Delivery

4.1. We will endeavor to ship orders to Australian addresses within 2 business days of receiving payment.

4.2. Delivery times are estimates only, and we are not liable for any delays caused by third-party shipping carriers.

4.3. Risk of loss or damage to products passes to you upon delivery.

5. Returns and Refunds

5.1. We offer a 30-day return policy for unused and undamaged products, subject to certain conditions.

5.2. To initiate a return, please contact our customer service team within the specified return period.

5.3. Refunds will be issued within 7 business days of receiving the returned products.

6. Warranty

All products sold by us come with a one-year quality guarantee.

7. Limitation of Liability

7.1. To the extent permitted by law, we exclude all liability for any loss or damage suffered by you in connection with your purchase or use of our products.

7.2. Our liability for breach of any implied warranty or condition that cannot be excluded is limited to the purchase price of the relevant products.

8. Changes to Terms and Conditions

We reserve the right to amend these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our Site.

9. Contact Information

If you have any questions about these Terms and Conditions, please contact us at service@vacuumsuctioncup. 

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